Our approach

01

ESG Compliance

The increasing regulatory pressure is redefining the rules of the game: Corporations must now integrate ESG obligations that extend to their subsidiaries and involve their suppliers and subcontractors and share responsibility.

What are the ESG obligations impacting the organization's activities?
What are the legal and operational implications?
How can better vigilance on social and environmental risks be developed in compliance with laws, standards, case law decisions, and the expectations of stakeholders and society?

• Developing an ESG Framework

  Our experts can provide an in-depth analysis of all ESG standards applicable to the client based on their countries of operation and industry sector.
  They can delve into social and environmental risks to collaborate with the client in developing a strategy to integrate ESG criteria at all operational levels.

  We also offer tailored training sessions and interactive workshops.

02

Stakeholder engagement

Stakeholder engagement is not an option: it is the foundation of sustainable, trust-based relationships.

Which internal and external stakeholders of the company need to be engaged, and at what level?
What are the objectives of the engagement?
What stakeholder dialogue procedure should be implemented?
How can it help prevent and mitigate risks to workers, rights holders/indigenous populations, local communities, and the environment?

• Safe Space creation

  "Safe Space" is a multi-stakeholder, consultative platform designed to promote interactive dialogue that leads to solutions.

03

Mediation

Large projects have social and environmental impacts, which can lead to conflicts, resulting in paralysis and significant costs for both businesses and society.

What is the effectiveness of the processes in place to prevent conflicts?
In the event of an issue on a construction site or within the value chain, how can we react effectively and quickly to de-escalate and resolve conflicts?
How can we implement an accessible grievance mechanism system and remedy mechanisms that are acceptable to all?

• Multi-Stakeholder Mediation Framework

  We can develop a tailored framework to ensure a structured, fair, and transparent mediation process. This framework defines the rules of the process (confidentiality, representation, translation/interpretation services), creates a space for trust and open communication, sets a schedule for sessions and on-site visits, identifies and addresses relevant issues and concerns, and outlines various potential resolution paths and compromises.

• Creation or strengthening of an independent grievance mechanism system

  We propose to design and manage the implementation of an independent grievance mechanism system to address environmental and social claims, tailored to the client's specific projects and to the rights holders and other community members needs and expectations.

  In case an existing grievance mechanism system (internal to the organization) is already in place, we provide advisory services, which may involve policy assessment and updates when new laws and regulations are adopted. Greater consideration of affected stakeholder perspectives, better alignment with the organization's/institution's culture, drafting codes of conduct, and internal procedures can also be recommended.

• Establishment of a Conflict Management Committee

  We offer to design a Conflict Management Committee (CMC), composed of mediation experts, with the aim of preventing and managing potential conflicts between operators and local communities. Inspired by the "Dispute Board," the CMC innovates by integrating the monitoring of the environmental and social impact of large energy and infrastructure projects, from initiation to project delivery. This framework was developed under the leadership of the OHADAC Regional Arbitration Center (CARO). (https://www.carohadac.org).